Please contact help@mortalmunchies.com with a photo of the product and packaging. Our team will review your case and, upon approval, we'll provide a replacement or refund. Please refer to our Return/Refund Policy for complete details. Return/Refund Policy

Yes, our All Natural Dried Fruit snacks are generally safe for children and make a wholesome, naturally sweet treat. For children under 4, we recommend cutting larger pieces into smaller sizes and supervising during snacking to prevent choking. Always check ingredient labels for any fruit-specific allergies your child may have. Our dried fruits contain no artificial additives, making them a nutritious option for growing kids.

No! Our dried fruit snacks contain zero added sugars, artificial sweeteners, or sugar substitutes. The natural sweetness comes entirely from the fruit itself. This makes them a healthier alternative to conventional dried fruits that often contain added sugars or sulfites.

Store unopened packages in a cool, dry place away from direct sunlight. Once opened, reseal the package tightly or transfer to an airtight container. Refrigeration isn't necessary but can help maintain freshness in humid climates. Avoid storing in areas with high heat or moisture.

We’ve partnered with Onward to provide Mortal Munchies customers with optional carbon-neutral shipping protection and a 90-day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost, stolen, or damaged packages. You’ll also have 90 days after your purchase to try Mortal Munchies. If you’re not happy with your Mortal Munchies products, Onward will work with us to make it right or refund your purchase. If you have questions, feel free to contact us at help@mortalmunchies.com and we will get you squared away!

Onward Shipping Protection is an on-demand concierge service that covers our customers in case they have shipping issues or aren’t happy with their first purchase. If you add Onward to your Mortal Munchies order at checkout, you’ll be able to file a claim with just a few clicks, have the option of receiving a refund or a reorder based on the type of claim, and your claim will be reviewed for approval within an hour. Once the claim has been approved, Onward will submit a replacement order or issue a refund, on your behalf. You can quickly file a claim through the email that Onward Protection sends you after you place your order, or you can file here.

If you’ve added Onward to your Mortal Munchies order, you can quickly file a claim through the email that Onward sends you after you place your order, or you can file here.

If a package is lost in transit, and you have Onward Protection, you can file a claim starting 5 days after the last tracking update for United States domestic shipments and within 30 days from the last valid tracking checkpoint. Occasionally, carriers may mark packages as delivered before they actually arrive. In those cases, Onward Protection may ask you to wait 2 business days before filing a claim.

For packages marked as delivered but not received, and you have Onward, claims must be submitted at least 2 days after the recorded delivery date and within 15 days of that date.

For high-value claims (items valued over $500), Onward may request additional documentation—such as a police report, valid photo ID, or a contact number—to verify the claim and ensure proper resolution.

Our dried fruit snacks have a shelf life of 12-18 months when stored in a cool, dry place. Once opened, consume within 30 days for optimal freshness and texture. The exact expiration date is printed on each package.

If you’re not 100% satisfied, you can file a claim within 90 days from the delivery date. Coverage applies to one unit per product in the order (so if you ordered 3 of the same item, only 1 is eligible). This guarantee is separate from any warranty or return policy offered by Mortal Munchies or the product’s manufacturer. In some cases, Onward may ask you to send the product back.

A damage claim should be submitted to Onward. Claims to Onward for damaged deliveries must be submitted within 15 days of the delivery date, date provided by the carrier tracking information. Make sure to include clear photo evidence of the damage. Please note that cosmetic damage—such as dents, scratches, nicks, or chips that don’t affect how the product works—is not covered. Additionally, manufacturing defects, packaging errors, and unsealed items are not eligible under this policy. Onward may request additional proof such as videos or more photos.

If the wrong item was delivered, a claim must be submitted to Onward within 15 days of the delivery date. To help resolve the issue quickly, photo or video evidence may be required to verify the mix-up.

Note: Onward does not cover mistakes made during checkout (like ordering the wrong item).

If an item is missing from the delivery, a claim must be submitted to Onward within 15 days of the recorded delivery date.To verify the issue, supporting evidence—such as photos, videos, or other relevant documentation—may be requested to confirm that the item was not included in the shipment.

If your order was ‘returned to sender’, you’ll need to file a claim to Onward within 15 days of the carrier’s notification. Still have questions? We’re here to help at help@mortalmunchies.com.

These are ready-to-eat snacks that require no preparation. Enjoy them straight from the package anytime you like. They’re perfectly portable for work, school, pre-workout fuel, post-workout recovery snacks, healthy dessert alternatives, or anytime you need sustained energy. They're fantastic for on-the-go snacking, adding to trail mix, or incorporating into your breakfast routine.

One-time orders: Free shipping on orders over $65.

Subscription orders: Your first shipment includes free shipping regardless of order value. Subsequent subscription shipments will include shipping charges unless the order value exceeds $65.

Right now, we only ship within the USA. If anything changes, we’ll share an announcement! 

That depends on which shipping option you choose:

• Standard or Free shipping: Estimated 5-7 days
• Ridiculously Fast shipping: Estimated 3-5 days 
• Teleported Basically shipping: Estimated 1-2 days

All timelines will depend on the carrier, and depending on where you are located within the US, shipping may take longer (i.e. Alaska, Hawaii, Puerto Rico). Unforeseen delays may occur due to weather, holidays, etc. For more information please contact us at help@mortalmunchies.com.

We compare different shipping options to make sure you get the best service and the speediest delivery time.

Once you get a confirmation email that your order is out for delivery, you’ll receive a tracking number. You can use that number to look up the status of your shipment. Heads up: Not all carriers provide tracking information. 

Monday-Friday 8:00 am-5:00 pm PST

Our fruits are typically sourced from the following regions:

• Bad Apple: USA
• Barbaric Banana: Mexico
• Belligerent Blueberry: USA
• Cherry Bomb: USA
• Malicious Mango: Peru

Please note: Country of origin may vary based on seasonal availability and sourcing for each production run. We always prioritize quality and our commitment to upcycled certified fruit, which may require sourcing from different regions to ensure consistent supply and reduce food waste.

Got a question, comment, or just want to say hey? Here’s who to contact:

• Customer Support (General, Billing, Returns questions): help@mortalmunchies.com
• Shipping related questions: help@mortalmunchies.com
• Privacy-related questions: privacy@mortalmunchies.com
• Partnership related questions: help@mortalmunchies.com
• For Wholesale Inquiries: sales@mortalmunchies.com
• For Press Inquiries: press@mortalmunchies.com

If you’re not satisfied with your purchase and want to request a replacement or a refund, please reach out to help@mortalmunchies.com within 30 days of your purchase date and let us know whether you’d like a replacement or refund. Make sure to include your Order ID, the date of your purchase, and a description and photo(s) describing the issues you had with your order. Our team will review your request to determine whether a replacement or refund is required. If approved, you are not required to return the order. We’d rather save you the hassle–and help save the environment by reducing carbon emissions from shipping.

Here’s who to email for all of your questions:

• Terms and Conditions: help@mortalmunchies.com
• Refund Policy: help@mortalmunchies.com
• Shipping Policy: help@mortalmunchies.com
• Privacy Policy: privacy@mortalmunchies.com
• Cookie Policy: privacy@mortalmunchies.com

You can contact Mortal Munchies at privacy@mortalmunchies.com for all CCPA-related questions. You can also check out our Privacy Policy for more information.

Need to update your user account? Just log in to your account, go to your settings, and you can update your account there. You can also contact us at help@mortalmunchies.com and we can get you taken care of!

We collect some personal info to make your experience easy. Feel free to review our Cookie Policy and Privacy Policy and let us know if you have any questions.

If you’d rather not receive our emails, newsletters, and other communications, log in to your account, go to your settings, and update your communication preferences there, or you may unsubscribe by clicking the "unsubscribe" link located at the bottom of any of our emails or newsletters. Alternatively, you can contact us at help@mortalmunchies.com, and we will be happy to assist you with your request.

Yes. For more information, review our Terms and Conditions.

No. For more information, review our Terms and Conditions.

Yes. If you’re not happy with your purchase and want to request a replacement or a refund, start by submitting a request to help@mortalmunchies.com with the following information:

• Whether it is an order replacement or a refund
• The purchase transaction/receipt ID
• The date of the purchase
• A description of the product issues
• Supporting photo(s) of the product issues

Our team will review your request to determine whether a replacement or refund is required. If approved, you are not required to return the product. We'd rather save you the hassle and reduce carbon emissions from shipping back a returned product.

Keep in mind that all requests for replacements or refunds must be submitted within 30 days of the purchase date.

We offer different sizes depending on the fruit variety:

• Barbaric Banana 3 OZ (6-Pack)
• Bad Apple 1 OZ (6-Pack)
• Belligerent Blueberry 2 OZ (6-Pack)
• Cherry Bomb 3 OZ (6-Pack)
• Malicious Mango 2 OZ (6-Pack)

If your replacement or refund is approved, you are not required to return the product. We’d rather save you the hassle and the environment. 

All requests for replacements or refunds must be submitted within 30 days of the purchase date.

Give us 5 business days from the receipt of your request to process. Refunds can take 1-2 billing cycles to appear on your credit card statement. We’ll send you an email when your return has been processed.

We use Stripe's payment platform, which accepts credit cards, debit cards, and mobile wallets. This includes American Express, Discover, Visa, Mastercard, Apple Pay, Shop Pay, Google Pay, Amazon Pay, Bitcoin, Venmo, and Afterpay.

One box: 15% off your first order + free shipping, then 10% off every recurring order.

Two or more boxes: 19% off your first order + free shipping, then 10% off every recurring order.

Please note: Free shipping only applies to your first subscription order.

Yes, but only if your order is yet to ship. Please email help@mortalmunchies.com as soon as possible with your order #, the updated address and try to work our magic!

We hate to see you go, but life happens–we get it. You can adjust the frequency of your subscription or cancel the subscription at any time. We offer the following subscription intervals: 1 month, 2 months. To change or cancel your subscription, visit Mortal Munchies, go to your “Account Details”, select “Manage Subscriptions,” then adjust the “Subscription” interval or cancel your subscription.  You can also contact us at help@mortalmunchies.com and we can help you with your request. 

Absolutely! And we love the idea giving #HardcoreHealthySnacks. At Checkout, enter the recipient’s shipping address and the product will be shipped directly to that person. At this time, “Gift Notes” are not available

Yes, you can easily skip your next shipment directly from your account. Here’s how:

• Log in to your Mortal Munchies account.
• Go to Subscriptions.
• Select the subscription you want to skip.
• Click Manage.
• Choose Skip Next Order.
• Confirm your choice.

Alternatively, we can help you make the adjustment from our end—just reach out at help@mortalmunchies.com

We’d be happy to put you in touch with a manager. Just reach out to help@mortalmunchies.com, provide any details and the times you are available to talk, and we’ll follow up with you to schedule a time to chat.

You can swap your subscription fruit variant at anytime prior to your order shipping right from your Mortal Munchies account. Here’s how:

• Log in to your Mortal Munchies account.
• Go to Subscriptions.
• Select the subscription you want to update.
• Click Manage.
• Choose Change Products or Swap Flavor.
• Select the flavor(s) you want for your next shipment.
• Confirm your changes.

Alternatively, we can help you make the adjustment from our end—just reach out at help@mortalmunchies.com. 

Not yet — but a Dried Fruit Variety Pack is in development!

To view your order history, visit Mortal Munchies, click on “Account” and then go to your Order History. A list of your previous orders will be displayed there.

Our dried fruit snacks are naturally vegan, gluten-free, and paleo-friendly. They contain no added sugars, no GMOs, and no common allergens like nuts, dairy, or soy. However, if you have specific fruit allergies, please check the ingredient list for each variety.

Each variety offers unique nutritional benefits:

• Barbaric Banana: High in potassium for muscle function, B6 for brain health, and prebiotic fiber for gut health
• Bad Apple: Rich in fiber and quercetin for inflammation support, plus vitamin C for immune function
• Belligerent Blueberry: Packed with antioxidants, vitamin C, and vitamin K for anti-aging and brain health
• Cherry Bomb: Contains anti-inflammatory compounds and natural melatonin for recovery and better sleep
• Malicious Mango: High in vitamins A and C for immune support, plus 20+ vitamins and minerals with natural digestive enzymes

Please note: This information is based on general nutritional knowledge about these fruits. For specific health-related questions or concerns, please consult with a healthcare professional or registered dietitian.